The management reserves the right to amend the Hotel policy without prior notice.

• Guests and visitors must be 18 years of age to check in to the Hotel. Valid photo identification is also required upon check-in.
• Arrival and Check-out Time: Daily check-in is 3 pm (Singapore time) on the date of arrival. Rooms should be vacated by 12 pm (Singapore time) on the date of departure. The Hotel may accommodate early arrival before 3 pm or late check-out after 12 pm for an additional fee, subject to room availability.
• For the safety of all guests, please be advised that the total number of occupants in a room shall not exceed the maximum number of occupants permitted. Maximum permitted occupants: a. Superior Single Room: only 1 person; b. Arcadia Family Room: up to 3 persons; and all other room types: up to 2 persons. Please note that the Hotel reserves the right to refuse entry to any additional guest exceeding the maximum occupancy allowed for any room type.
• There is no capacity for extra beds in the room.
• A valid credit card is required to guarantee your booking. Reservations will be cancelled at the Hotel’s discretion without prior notice should an invalid credit card be submitted.
• The Hotel has a no-smoking policy within its guestrooms and public areas. Guests in violation of this policy will be liable to pay a penalty of SGD 200++.
• The Hotel reserves the right to charge guests the cost of rectifying damage to property and soiling to linen, caused by the guest’s accidental, deliberate, negligent, or reckless act to the Hotel’s property or structure.
• >> For Air Travel Pass, Vaccinated Travel Lane, Reciprocal Green Lane and PSHNs bookings, the hotel will impose a one-time deep cleaning and sanitization fee of S$200 net at the time of check-out if your COVID-19 ART &/or PCR test result is positive during your stay in the Hotel.
• No pets are allowed on the premises of our Hotel.
• Rates are subject to Service Charge (10%) and Goods and Services Tax (7%).


*Updated on March 2022